Your ERP and your CRM don't talk.
We build the systems that make them.
Serkai builds software that connects ERP, CRM, and operational workflows for manufacturers and logistics companies. We build custom applications, system integrations, and AI that reaches the systems your business actually runs on.
Serkai
Build · Connect · Automate
The software layer between your people, your data, and the systems you already run.
The systems we build sit between your people and your systems of record.
ERP, CRM, documents, images, and operational workflows don't need to be replaced. We build the software layer that makes them work together.
Operational applications
Replace spreadsheets, PDFs, and outdated interfaces with software built around the actual workflow.
Enterprise integration
Synchronize the systems your operation already depends on.
AI + workflow automation
Extract useful information from unstructured inputs and route it into the systems where work actually happens.
Representative patterns based on the type of engineering work we do, not a packaged product.
The gaps between your systems become manual work.
Your ERP wasn't built around how your team actually works.
Critical workflows end up buried in outdated interfaces, spreadsheets, PDFs, and manual workarounds nobody designed on purpose.
AI is only useful when it reaches the system of record.
A chatbot isn't much help if your inventory, pricing, orders, and customer data still have to be reconciled by hand.
Your data lives in systems that were never built to talk to each other.
Orders in SyteLine, quotes in Salesforce, inventory reconciled by hand. Every handoff is a place things go wrong.
Software is only useful when it understands the operation behind it.
Serkai is built around the systems, workflows, and constraints that keep industrial operations moving.
Built around real operational systems
Experience working directly with ERP, CRM, identity, and operational workflows, including Infor SyteLine, Salesforce, Microsoft Entra ID, and Microsoft 365.
True full-stack engineering
We build custom software in Python, TypeScript/React, and OpenCV when the workflow requires more than a configurable SaaS tool can provide.
Built for industrial workflows
Serkai is grounded in the messy reality behind industrial operations: complex SKUs, equipment specifications, dealer pricing, inventory, and shop-floor workflows.
Build the software. Connect the software. Automate the work.
Custom Industrial Applications & Modern Interfaces
Internal CPQ & rapid quoting engines
Web applications that replace PDF price guides and spreadsheets with live product, inventory, pricing, and workflow data in a single interface.
AI-assisted quoting & audio extraction
Pipelines that can ingest sales calls, voicemails, or transcripts and turn relevant requirements into structured quoting inputs with validation against product data.
Shop-floor inspection & automated image capture
Custom desktop utilities integrating industrial cameras, OpenCV image validation, and automated cloud sync to eliminate manual shipping documentation and part-tag drag-and-drop.
Enterprise Plumbing & System Unification
SyteLine ERP & Salesforce integration
Custom synchronization between sales, inventory, orders, and operational data, designed around the client's existing systems and workflows.
Data consistency checks
Automated checks that flag pricing mismatches, orphaned records, and sync errors between ERP and CRM before they reach a customer.
Enterprise identity & provisioning
Entra ID configuration for fast onboarding/offboarding and granular access controls across internal tools, ERPs, and cloud storage.
Workflow & Operations Automation
Self-hosted workflow automation
Privacy-conscious workflow automation deployed on internal infrastructure or cloud, with control over data, execution, and integrations.
Intelligent document ingestion
Vision- and LLM-driven ingestion of unstructured PDF purchase orders, vendor invoices, and material spec sheets directly into ERP data structures.
Internal ops assistants
Secure Slack/Teams bots connected directly to SyteLine and Salesforce databases for fast, read-only field lookups: order status, current lead times, inventory counts.
Proof, not a pitch.
Examples of the operational problems and systems worked on directly, shared at a level appropriate for public disclosure.
Rapid quoting infrastructure
Problem
A 76-page pricing guide meant every quote required a rep to manually cross-reference paper price sheets, current stock, and dealer tier.
What we built
A live application surfacing 10,000+ SKUs against ERP inventory and pricing data, turning a manual lookup process into a single quoting workflow.
Automated shipment photo capture
Problem
Shipment QA photos were captured on handheld devices, then manually renamed and filed by hand with no consistent path.
What we built
A desktop computer-vision workflow that processes shipment photography and automatically routes documentation into SharePoint.
Machine specification pipeline
Problem
Equipment specifications lived across scattered PDFs and spec sheets with no structured, searchable source of truth.
What we built
A structured data pipeline for extracting and organizing equipment specifications into a usable, searchable format.
What this actually changes for your team.
Less manual entry
Work moves between systems without someone re-keying the same information.
Faster operational decisions
Pricing, inventory, documents, and customer information are available where the work happens.
Fewer handoff errors
Validation happens before bad or incomplete information reaches the next system.
Software around the systems you already own
You don't have to replace your ERP to modernize the operation.
The disciplines it takes to touch your ERP and not break it.
AI & Systems Engineering
- Full-stack web and desktop development (Next.js, React, Python, OpenCV)
- Applied AI & LLM architectures (Claude API, structured tool outputs, serverless agentic pipelines)
- Automated testing, QA, and deployment governance across cloud infrastructure
Enterprise Admin & Infrastructure
- Infor SyteLine ERP administration, schema navigation, and API/data handoffs
- Salesforce administration, Flow automation, and CRM lifecycle architecture
- Microsoft Entra ID (Azure AD), SSO, role-based access control, and security boundary governance
Industrial & Equipment Domain
- Host-machine specs, hydraulic requirements, and equipment mounting/attachment compatibility
- Real-world sales floor workflows, distributor/dealer pricing tier structures, and quote-to-order bottlenecks
Built on what your systems already run on.
Applications
AI & Data
Enterprise Systems
Infrastructure
Tell us what isn't talking to what.
Tell us what you're trying to connect, where the workflow breaks down, and what your team is doing manually today. We'll map the systems and outline what we'd build.